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Electronic Banking

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Electronic Banking

Extra security when you use your card online

  • We've recently added an extra layer of security to online card purchases. It’s called Strong Customer Authentication and has been put in place to help protect you from digital fraud.
  • You won’t be asked to authenticate every transaction – but when you are asked to do it, the easiest way will be with our Metro Bank App, available from the Apple App Store or Google Play. You can also use Online Banking to confirm transactions.
  • When you’re shopping online, you might see a screen like this. You will need to choose how you are going to confirm it’s you making the transaction.